Privacy Statement

At Adult and Adolescent Counseling Center, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and protection of your data.



1. Data Collection and Usage

We collect and process personal information for the following purposes:

- To provide and improve our services

- To communicate with you about appointments

2. Information We Collect

We may collect the following types of information:

- Contact information (name, email address, phone number)

- Usage data and analytics

3. Your Rights

You have the right to:

- Access your personal information

- Request corrections to your data

- Request deletion of your data

- Opt-out of text communications

4. Contact Information

For privacy-related inquiries, please contact us at:

Email: aaccgrp@hotmail.com

Phone: Support Email Address: aaccgrp@hotmail.com Support Phone Number: +19155451188 

Website: https://www.aaccgroup.com/contact-us

5. Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Messaging is done through VOIP services.

6. Third-Party Sharing

We may share your information with:

- Service providers who assist in our operations

- Legal authorities when required by law

- Insurance companies 

7. Consent

By using our services, you consent to:

- The collection and use of your information as described

- Our communication with you about your appointments

8. SMS Communications Privacy Policy

At Adult and Adolescent Counseling Center, we are committed to protecting your privacy in SMS communications. This section outlines our practices for SMS messaging:

Message Types and Content:

- Account Notifications: Important account and service-related information

- Response Messages: Direct replies to your inquiries and support requests

Consent and Opt-Out:

- By providing your mobile number and agreeing to receive test messages, you consent to receive SMS messages from us

- Reply "STOP" to opt-out of all messages

- Message frequency varies based on your interaction with our services

Data Protection:

- Your mobile number and messaging history are securely stored

- We do not share or sell your mobile number for marketing purposes

- Message data is retained according to our data retention policies

Carrier Information:

- Message and data rates may apply

- Supported carriers include all major U.S. wireless carriers

- SMS delivery and timing may depend on your carrier's network

Contact and Support:

For SMS-related privacy concerns, contact us at:

Email: aaccgrp@hotmail.com

Phone Number: +19155451188 

9. Opt-Out Procedures

You can opt-out of:

- SMS communications (reply STOP to any message)

10. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy on this page.

For any questions about this Privacy Policy, please contact us at aaccgrp@hotmail.com.